In brief
Sets passengers' rights and duties on public transport, such as non-discriminatory service, baggage, compensation, and complaints and their deadlines.
Summary of the law
Key points
- Baggage is deemed lost if not delivered within 14 days (Article 14).
- A passenger files a complaint within 30 days of the service date, and the carrier responds within 15 working days of receipt (Article 15).
An advisory summary prepared by Al-Bayan Al-Wadih Law Firm. It is not an official text and does not replace the law, its implementing regulations, or advice from a specialised lawyer. The official published text and its amendments prevail.
What it covers
- Passenger rights
- Baggage
- Complaints and compensation
Timeline
- Issued: Council of Ministers Resolution 44 · 14/1/1445H
Full record of amendments and regulations at the official source
Official text at the Bureau of Experts
The authoritative text is in Arabic; the Bureau of Experts publishes English translations for some laws.
Full official text
The full official text is in Arabic and is reproduced on the Arabic version of this page, as published by the Bureau of Experts at the Council of Ministers. Read the full Arabic text
Library content is simplified general information for awareness only. It is not legal advice and does not replace the official text. Laws change: always check the official source and consult a lawyer before acting. Library data last reviewed: .